BeNeering is a solution provider for enterprise purchasing. Our team stands for innovation and new technologies to drive digital transformation for our customers. With the development and operation of BeNeering Cloud, we bear a great responsibility towards large corporations (DAX) and medium-sized businesses in over 85 countries. We are a certified SAP partner and focus on the smart integration of BeNeering Cloud into existing SAP system landscapes and their networking in a global ECO system.
Your Tasks
- Administration of our cloud solution (web shop) for global corporate customers
- Application support for suppliers and customers in German and English
- Plan, prepare and carry out training sessions for users
- Processing and documentation of support cases in the ticket system
- Technical processing of support cases and support of 1st and 2nd level support in solving errors
- Support in ongoing Cloud and SAP projects
Your Profile
- Industry-related training as IT application support, IT system management assistant, IT clerk or similar
- Good written and spoken English
- First professional experience in the area of system support
- Good communication skills within the team and with customers
- Analytical abilities to understand complex issues and develop solutions
- Good comprehension of IT solutions and IT systems
- Knowledge of Microsoft Office, especially Excel and Word
- Resilient, flexible and a team player
- Nice to have: Knowledge of Spanish, Portuguese, French
Even if you do not meet all the requirements, it is still worthwhile to apply:
Missing qualifications can be gained in training courses or acquired in practical situations.
What We Offer
- Flexible working hours with home office option
- Company pension scheme
- Regular team building events
- Modern workplace with laptop and mobile phone
Have we sparked your interest?
Then please send us your complete and meaningful application by e-mail to job@beneering.com.
We look forward to hearing from you.
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