PLATFORM COMPONENTS

AI Engine

AI technology is one of the building blocks of BeNeering architecture

AI inside

operates within your process and relies on your data

  • Just like in all BeNeering scenarios, SAP ERP data is consumed by AI Engine in real time
  • All BeNeering applications, including AI Engine, are sharing the same data:
    • Customer purchasing policies data
    • Catalog items data
    • User authorization and behavior data
    • Historic ERP data
  • AI support is embedded into customer Guided Process process

Use Cases

Intelligent cross-channel search with predictive guidance

Requestors find the right item instantly through natural-language search across all buying channels. AI predicts intent, ranks results, and guides users toward compliant, preferred items.

Free-text intake assistant with automatic enrichment

Users can create purchase requests in freetext. AI automatically matches requests to standard catalog items and, if no found, enriches freetext with real-time SAP ERP data and historical PO insights for further processing. 

AI-driven RFx creation and supplier allocation

RFx content is generated automatically, including structured questionnaires. Supplier offers are intelligently evaluated and allocated based on historic pricing patterns derived from historic PO data

Automated supplier offer intake and compliance validation

Supplier offers received via PDF or email can be uploaded via drag-and-drop. AI performs instant compliance checks and seamlessly converts offers into purchase requisitions.

Automated supplier order confirmation processing

Supplier confirmations are automatically extracted from emails, validated, check against respective PO and compliance rules and processed, eliminating manual follow-ups and delays.

Multilingual AI chatbot for policy and status transparency

A conversational AI assistant provides real-time status updates and policy guidance in any language, reducing support effort and improving user experience.

Evolution of AI
in BeNeering

2018

Learning to rank (LTR) enhanced search engine

2019

Free text requests assistant — Material group suggestion

2022

Intelligent Purchase Order (PO) Creation

2023

Customer support powered with Large Language Model (LLM)

2024

ChatBot AskBen enhanced Guided Buying

2025

AI Intake Assistant