SERVICE-PO Features

• The supplier is informed by e-mail when a new order is received
• The supplier receives a user account in the BeNeering Cloud
• The supplier can create additional users for their company
• The supplier receives access to all their orders in the customer’s SAP ERP in their portal (real-time access)
• The PO list shows the current PO status
• Filters make it easier for the supplier to maintain an overview

• The supplier can open the PO details and gain access to the most important information
• General PO data (header data)
• Delivery address
• Article specification. This can be a simple list of articles or an article hierarchy according to the structures in SAP MM
• List of confirmations that have been posted for this PO and the PO items
• Message area to support a chat function between supplier and customer
• There are two possible templates: Free text or catalog search

The supplier should confirm the order or purchase order so that the customer has more certainty that the order will be fulfilled. (“Order Acknowledgement”)

• Various templates can be used for confirming services
• The supplier can confirm services sent to SAP MM (“Order Confirmation”)
• SAP PO rules remain valid, i.e., planned vs. unplanned service, service limit, expected value, unlimited indicator, etc
• Entering the service position as free text
• Using time sheets to confirm services
• SAP PO rules remain valid, i.e., planned vs. unplanned service, service limit, expected value, unlimited indicator, etc
• Uploading attachments
• Submitting additional notes
• Sending for approval to the customer

• The supplier can view an overview of the created service confirmation sheets
• Status indicates whether a service confirmation is in the approval process or if it has been accepted and transmitted to the customer’s SAP ERP (real-time connection to SAP)

• Once the service confirmation sheet is submitted, it cannot be changed. The service confirmation sheet is given the status “In Transfer” (Duration: Approx. 1 minute)
• This moves the service confirmation sheet into the SAP backend and assigns it the status “Under Review”